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Privacy Policy

Gunditjmara Aboriginal Cooperative Limited (“GAC”) operates the GAC website hereafter referred to as the ‘Service’.

This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data. To make this policy easy to find, we make it available on our website. You can also obtain a copy by contacting us and asking for a copy.

When handling your personal information, we will comply with the Privacy Act 1988 (Cth) and the 13 Australian Privacy Principles.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

Personal data is information or an opinion about an identified, or reasonably identifiable, individual. While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (‘Personal Data’). Personally identifiable information may include, but is not limited to:

  • Email address

  • First name and family name

  • Phone number

  • Address, state, postal code, city

  • Cookies and Usage Data

Usage Data

When you access the Service, we may collect certain information automatically, including, but not limited to, the type of device you use, your device unique ID, the IP address of your device, your operating system, the type of internet browser you use, unique device identifiers and other diagnostic data (‘Usage Data’).

Tracking and Cookie Data

We use cookies and similar tracking technologies to track the activity on our Service.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies (beacons, tags, and scripts) are also used to collect and track information and to improve and analyse our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service

  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings

  • Security Cookies. We use Security Cookies for security purposes

Use of Data

GAC uses the collected data for various purposes, to:

  • Provide and maintain the Service

  • Notify you about changes to our Service

  • Allow you to participate in interactive features of our Service when you choose to do so

  • Provide customer care and support

  • Provide analysis or valuable information so we can improve the Service

  • Monitor the usage of the Service

  • Detect, prevent and address technical issues

Transfer of Data

Your information, including Personal Data, may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ to those of your jurisdiction.

If you are located outside Australia and choose to provide information to us, please note that we may transfer the data, including Personal Data, to Australia and process it there.

Your consent to this Privacy Policy, followed by your submission of such information, represents your agreement to that transfer.

GAC will take all steps reasonably necessary to ensure your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place, including the security of your data and other personal information.

Direct Marketing

We offer our users and others the option to receive information about our company and related services. You can choose not to receive these communications, at any time by using the opt out feature in any relevant message or communication or by contacting us and asking to opt out using the contact details set out in this privacy policy. User and others may also opt out of one or more specific mediums whilst still receiving messages through other communication channels.

Disclosure of Data

Legal Requirements

GAC may disclose your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation

  • Protect and defend the rights or property of GAC

  • Prevent or investigate possible wrongdoing in connection with the Service

  • Protect the personal safety of users of the Service or the public

  • Protect against legal liability

Security of Data

The security of your data is important to us, but remember no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our Service (‘Service Providers’), to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.


We may use third-party Service Providers to monitor and analyse the use of our Service.

Correcting, Accessing or Updating Your Personal Information

We take reasonable steps to ensure the personal information we collect is kept up-to date, accurate and complete. If your personal information changes (such your name or address), you can contact us and let us know of the change:

Gunditjmara Aboriginal Cooperative Limited
135 Kepler Street
Warrnambool VIC 3280

Phone: 03 5559 1234


You have a right to request:

  • Access to personal information we hold about you; and

  • correction to personal information we hold about you that is incorrect, inaccurate, out of date, incomplete, irrelevant or misleading


You can make a request by contacting us using the contact details above.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Children’s Privacy

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification or parental consent, we take steps to remove that information from our servers.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the ‘effective date’ at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Privacy Complaints

Please direct all privacy complaints to our details below:

Gunditjmara Aboriginal Cooperative Limited
135 Kepler Street
Warrnambool VIC 3280

Phone: 03 5559 1234


A privacy complaint may relate to any concern or dispute you may have with our privacy practices. This could include matters such as:

  • how your personal information is collected;

  • how your personal information is stored;

  • how your personal information is used or disclosed; or

  • how access to your personal information is provided


At all times, privacy complaints will:

  • be treated seriously;

  • be dealt with promptly;

  • be dealt with in a confidential manner; and

  • not affect your existing obligations or affect the commercial arrangements between you and GAC


will commence an investigation into your complaint promptly. You will be informed of the outcome of your complaint following the completion of the investigation. In the event you are dissatisfied with the outcome of your complaint, you may refer the complaint to the Office of the Australian Information Commissioner.

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