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Emergency Contact Numbers

 If you require emergency assistance please call 000 

Family Violence supports

  • Safe Steps 24/7 Family Violence Response Centre: 1800 015 188

  • Emma House Domestic Violence Service Warrnambool: 5561 1934 (Mon-Fri 9-5pm)

  • Elizabeth Morgan House Aboriginal Women’s Service: 9403 9400

  • InTouch (CALD): 1800 755 988

  • w/respect (LGBTIQ):  1800 542 847

  • Emergency Services: 000

  • Mental Health crisis number: 1800 808 284

  • Lifeline 13 11 14

  • National Domestic Violence and Sexual Assault Hotline (24 hours): 1800 737 732 (1800 Respect)

Men’s Family Violence supports

  • Men’s Referral Service:  1300 766 491

  • Dardi Munwurro phone support (24 hours): 1800 435 799

  • Emergency Services: 000

  • Mental Health crisis number: 1800 808 284

  • Lifeline: 13 11 14

  • Suicide Call Back Service (24/7 support):  1300 659 467

Child and Parenting supports 

  • Child Protection After Hours: 13 12 78 

  • Emergency Services: 000 

  • Parentline: 8am-Midnight 7 days a week: 13 22 89 

  • Mental Health crisis number: 1800 808 284 

  • Lifeline: 13 11 14 

  • Kids helpline: 1800 55 1800

Health and wellbeing 

  • South West Health Care: Ryot St, Warrnambool VIC 3280, 5563 1666 (24/7) 

  • South West Healthcare; Emergency Department for GP service and health needs (24/7): 5563 1666 

  • Emergency Services: 000 

  • Nurse on-call: 1300 60 60 24

Mental health supports

  • Emergency Services: 000

  • Mental Health crisis number: 1800 808 284

  • Lifeline: 13 11 14

  • Kids helpline: 1800 55 1800

  • Beyond Blue: 1300 224 636

  • Headspace (12-25yo):  9am-1am 7 days a week:  1800 650 890

  • Suicide Call Back Service (24/7 support):  1300 659 467

  • 13YARN - 24/7 Crisis Support for Aboriginal and Torres Strait Islanders: 13 92 76

Housing or Homelessness supports 

  • Crisis/Homelessness 1800 015 188 

  • Brophy Family and Youth Services (12-25yo) Mon-Fri 9am-5pm: 5561 8888 

  • Salvo connect (25yo+) Mon-Fri 9am-5pm: 5564 9111

Alcohol and other drug supports

  • Regional Victorian AOD Intake Line:  1300 022 760 (Mon – Fri) 9:00am - 5:00pm

  • Victorian AOD counselling and referral service: 1800 888236 (24/7 support)

  • Beyond Blue: 1300 224 636

  • Lifeline: 13 11 14

  • DirectLine alcohol and drug counselling: 1800 888 236

  • Emergency Services: 000

South West Healthcare supports

Kaye Smith Aboriginal Liaison - Mental Health Services

P: 03 5563 1549

M: 0466 862 869

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Aboriginal Health Liaison Officer

South West Healthcare

Please contact your Key Worker. If you do not have one, contact:

Duty Worker - 1800 808 284 (option 3)

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Victorian Virtual Emergency Department

For non-life-threating emergencies. Open 24/7

Website: ved-avhcp-enrollment.nh.org.au

The Orange Door – Wimmera South West 

571-575 Raglan Parade Warrnambool ( Next To Macca’s)

1800271180

For All Family Violence related Referrals and support, Child Wellbeing Support and Other Referral pathways including Mental Health AOD, Parenting Support, Men’s Behavioural Change. 

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